Transmission & Distribution

Join our Annual Electric Utility Transmission & Distribution Benchmarking Community


See our Leaders & Members.


Core Benchmarking Subject Areas


  • Performance metrics
    • Cost (financial)
    • Service level (reliability - D, S, T)
    • Employee (safety)


  • Demographics comparisons
    • Work volumes (system activity)
    • Drivers of work (statistics)


  • Practice investigation
    • Initiatives and practices (D,S,T)
    • Organization (staffing and outsourcing)
    • Support (fleet, materials, shops)


Each year, these subjects will be investigated through the survey:


Subject Distribution (D) Substations (S) Transmission (T)
Planning, Engineering, Design O O O
Field Operations & Maintenance O O O
New Business Capital O O O
Field Construction O O O
Distribution Dispatch O    
Vegetation Management O   O
Energy Control Center     O
Customer Satisfaction O    



Discussion Topics


One benefit of joining our benchmarking community is the opportunity to participate in the annual discussion topics, the focus being on verbal sharing of practices around key topics. Topics chosen recently nclude the following. These change annually based on the needs of our benchmarking community.


Leadership Alignment Workshop


Once you've completed the benchmarking study for the year and understand your opportunities for change and improvement, get your team aligned by holding a leadership alignment workshop. This workshop brings together all of the key people responsibile for implementing change and maintaining current performance levels and makes sure that they are in agreement on what needs to be done and how it will get done. Learn more...




First Quartile provides a simple two-tier price structure from which to choose. Pricing ranges from $21,500 for Community Membership to $29,500 for Community Leadership. More information about the benefits of Community Leadership! Add a Leadership Alignment Workshop to your package for the discounted price of $15,000. 


Overview of the Schedule of Events

Leadership Forum March
Issue Questionnaire April
Issue Statistical Report and Performance Profile Draft and Final May-August
Community Insights Conference August
Develop and present specialized analysis
and on-site presentations
for Community Leaders
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